$1 million is committed by the Dominion Energy Charitable Foundation to aid COVID-19 relief efforts across the United States. The funds will support national organizations, such as the American Red Cross, as well as address local needs. The company has also suspended all service disconnections for nonpayment. Residential customers previously disconnected due to non-payment may contact the company for assistance reconnecting service. Dominion Energy Chairman, President and CEO Thomas F. Farrell, II said, "The health and well-being of customers and employees is Dominion Energy’s top priority. We are helping customers and communities we serve during this difficult time by maintaining reliable service and providing support and relief to those affected. Our contributions to these organizations will help provide the means to lessen the impact of this outbreak." According to the Alexandria Gazette Packet, "Dominion Energy is committing $750,000 to nonprofits to help assist the communities that are home to the more than 7 million customers Dominion Energy serves. Donations to local organizations will help address needs as dictated by response plans. Dominion Energy is also committing $250,000 to the American Red Cross as it continues to mobilize efforts to respond to the outbreak of coronavirus in the United States." As per Alexandria Gazette Packet, "The company’s business continuity plans are in place and other steps are being taken to ensure reliable energy service 24-7. That includes securing supplies, reviewing staffing plans and coordinating with government health officials. Dominion has also suspended all service disconnections for nonpayment. Residential customers previously disconnected due to non-payment may contact the company for assistance reconnecting service. In addition, the company is planning to waive late fees and reconnection fees."